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  1. My Apollo window has frozen. What do i do?
    1. Try reloading your browser window.
      1. For Chrome: Shift Command R
      2. For Firefox: Ctrl+R
      3. For Safari: shift+reload
  2. Some data tracks are very slow to load. 
    1. The way JBrowse works within Apollo, the first time your load up a track it might take a while. But once loaded, any successive loads will be quicker.
  3. What is the meaning of the lower case letters in the nucleotide sequence?
    1. These indicate regions of low complexity. They have not impact/implication with respect to annotation.
  4. Is it possible to know which organism is the source for a particular protein alignment (in the Protein Alignment track)?
    1. By right clicking on the alignment, and then selecting 'View details.' You'll see the GenBank accession in the id section and can search for that at NCBI.

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